1. Our Commitment to You
2. Your Acceptance
3. The Information we Collect
(a) Personal details
Your personal details will include, but will not necessarily be limited to, the following: name, address, postcode, date of birth, email address, telephone number/s, gender, claims experience, cycles, credit/debit card information, any other relevant details.
We may share some or all of this information with partner organisations but only if you have specifically authorised us to do so by selecting the relevant option on this site. If you have not authorised us to share the information held by us, either electronically or in hard copy, it will only be used for insurance administration purposes including claims investigation, prevention of fraud and money laundering activity, in connection with any Policy of Insurance or premium quotation issued by us to you. We guarantee that this information will not be passed on to any other party or for any reason not directly connected with your Contract of Insurance with us unless we have been authorised by you to do so.
(b) Information Exchange
We exchange information with other approved organisations, such as loss adjusters, for underwriting, claims and fraud prevention purposes, and in addition, we may disclose information to other parties where this is required or permitted by law and by any relevant Data Protection legislation.
(c) We only deal with you
In order to comply with the Data Protection legislation and to guarantee your privacy and security, it is our policy to deal with only you, i.e. the person named on the Schedule of Insurance. Unless you instruct us in writing to the contrary we will not deal with, accept instructions from, or discuss your affairs, with any other party, other than in extreme and exceptional circumstances.
(d) Changing your data
A full copy of all of the data that we hold about you in our database can be obtained by you but you must make the request in writing to The Managing Director, Butterworth Spengler Facilities Ltd
4. System Security
Our website and database is hosted by Applied Interactive Media Ltd, Goodyear Business Park, New Street, Mawdesley, Lancashire, L40 2QP. Their procedures with regard to data warehousing, access and disclosure of information are all in accordance with appropriate Data Protection Legislation.
We do not store or keep any credit card or debit card details on our system.
We must point out to you that emails are not guaranteed to be totally secure, and we recommend that you bear this in mind before you send any personal or confidential information to us by email. If you do so then this will be considered to be at your own risk.
- Free cycle away 7 day insurance on new bicycles
- Comprehensive bicycle theft and accidental damage cover
- Insure one or more cycles worth up to a total of £10,000.
- New for old claims replacement at retailer of your choice
- Free European usage cover
- Free legal assistance
- No claims discounts available
- Personal accident cover
- Public liability cover
- Competition/Race cover
- Family cover